Privacy Policy

Your privacy is very important to us

This privacy policy informs you of what personal information we may collect about you during your engagement with Empty Homes on this website (the “Site”), through the Empty Homes survey, by email, or by phone; and how we may use that information.

If you submit a survey response accessed through a link on the site and opt to be contacted for further engagement or submit an enquiry form through the site that requires personal information, we may request your name and contact details in order to engage further with you or respond to your enquiries. We may also collect other personal information about you.

By engaging with Empty Homes or the resources on this Site you consent to the collection and use of your personal information in the manner we describe in this Privacy Policy. If you do not agree with these terms, do not use this Site or any of its forms or resources.

Here’s what we will and won’t do with your personal information:

  • Our system administrator and Empty Homes project personnel can see your personal information.
  • Information you provide will be stored and used by us to develop aggregated and anonymous data about empty homes in New Zealand, assess empty homes that have potential for re-occupation and determine possible supports and solutions required to reintroduce appropriate empty homes into the housing stock in New Zealand.
  • Information you provide will be stored and used by us to evaluate and improve Empty Homes.
  • We may also use information collected from you as non-identifiable, anonymous data to inform research and reporting that could help inform the development of innovative solutions to increase the housing supply in New Zealand.
  • We may also use information collected from you as non-identifiable, aggregated, anonymous data for the purpose of promoting Empty Homes to New Zealanders.
  • Your personal information that you supply will be used to follow up with you if you indicate you would like more information about Empty Homes or would like to engage further about your empty home.

We may disclose your personal information to another party in the following circumstances:

  • in anonymised form for statistical purposes
  • when it is required by law
  • to protect the rights of Empty Homes
  • through cookies and tracking technologies
  • to a partner who may be involved in supporting solutions to bring your empty home back into the housing supply.

Third party advertising and links to websites

This Site contains hyperlinks to third party websites. Some of these links may request or record information from users or use cookies or other methods to collect information from you. We have no control over and are not responsible for the content of such websites, or for the manner in which those websites collect, hold, use, and distribute any personal information you provide. When visiting a third party website from hyperlinks displayed on this website, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide will be collected, held, used and distributed.

Automated collection

When you visit, navigate through and interact with this Site, we use automated data collection technology (such as usage monitoring software, IP addresses, cookies, JavaScript and sessions) to collect and store certain information about your visit. These allow us to collect information about how you use the Site. This allows us to track your progress through the Site and enhance your online experience with Empty Homes.

If you disable cookies it may limit your access to some of the website’s content and features. You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use our website, but your experience may be affected.

If you do not provide personal information or provide incomplete information

If you provide incomplete or inaccurate information or do not wish to identify yourself when you submit a request for follow up from with Empty Homes (either through a general enquiry form or through the Empty Homes survey), we’ll be unable to provide you with any services and /or support, including any support to re-occupy your empty home if you are an empty homeowner.

Further personal information may be requested from you by an Empty Homes team member for the purposes outlined above. However, this information is not compulsory for you to provide.

Your rights

You have certain rights regarding your personal information, subject to applicable laws. These include rights in certain circumstances to:

  • Request access to your personal information
  • Ask for inaccurate personal information to be corrected.

If you would like to discuss or exercise such rights, please contact one of our team using our general enquiries form.

To ensure that the personal information we hold about you is accurate and current, please notify us of any changes to your personal information as soon as possible.

Changes to our policy

We reserve the right to modify or amend this Privacy Policy at any time. All changes to this Privacy Policy will be effective immediately upon their posting to the website. We will notify you of material changes to this Privacy Policy by posting the changes of the Site. Information collected before changes are made will be treated in accordance with the previous Privacy Policy. Continued use of the Site and it’s forms after the effective date of a modified Privacy Policy will indicate your agreement to any modified terms. Each version of our Privacy Policy will be prominently marked with an effective date.

If you have any questions about our Privacy Policy, or any other related matter, please feel free to contact us. You can reach us by contacting one of our team using our general enquiries form or at the address below.

Empty Homes
Wise Group
293 Grey St
Hamilton East
Hamilton 3210

This Privacy Policy was last updated on 25 April 2021.